Normain FAQ

Normain is an AI platform built for experts who need structured, verifiable insights from complex documents. Unlike chat-based AI, Normain is designed for extraction, not conversation, turning unstructured files (PDFs, Excel, PowerPoint, web links) into reliable, traceable data you can trust. Every insight is linked back to its exact source (document, page, paragraph), so you can validate findings and see what's certain, uncertain, or missing. Built for professionals in audit, assurance, sustainability, risk, and consulting, Normain requires no technical training and scales across teams, clients, or entire data rooms. Upload your documents, define what you need to extract, and get structured insights you can validate and export. No hallucinations, no guesswork.

Normain eliminates the manual grind of analyzing large volumes of unstructured, multi-format documents. Today, this work is slow, inconsistent, and impossible to scale. Conversational AI tools produce outputs that are unreliable, unpredictable, unverifiable, and non-repeatable. Normain transforms this process with fast, accurate, structured Extractional AI that teams can trust and scale.

Normain is used by knowledge workers across industries who need to extract insights from complex documents. This includes sustainability teams analyzing receipts for CO2 emissions, M&A professionals reviewing data rooms, risk and compliance teams, auditors, and more. Consulting firms of all sizes are heavy users, from individual consultants analyzing client data to global firms using Normain to automate and scale their services across multiple clients.

Normain is built for domain experts, the most knowledgeable team members who can package their expertise into reusable extractions for the rest of the team. It's also ideal for AI-forward thinkers who want to explore how intelligent extraction can transform their workflows.

Normain delivers up to 99% accuracy, a core strength of our proprietary Extractional AI engine.

Conversational AI isn't built for high-stakes analysis of complex documents. Its outputs are often unreliable, unpredictable, unverifiable, and unrepeatable. Normain uses Extractional AI, engineered specifically for structured insight extraction, delivering reliable, predictable, verifiable, and repeatable results with real citations. The purpose-built engine follows clear analysis logic and keeps experts fully in control through guided interfaces and human-in-the-loop design.

Customers typically report 50–80% time saved on complex data extraction and analysis.

Any workflow involving large volumes of unstructured documents where you need to extract specific insights quickly and reliably. This includes risk assessments, audits, compliance reviews, M&A due diligence, sustainability reporting, vendor evaluations, and more.

We strongly believe that conversational AI like ChatGPT and Copilot fills different purposes than an extractional AI tool like Normain. That being said, if your primary use case for conversational AI is to analyze large amounts of documents, Normain can replace conversational AI in your workflow.

All major formats: Word, PowerPoint, Excel, Google Docs/Sheets/Slides, PDFs, text files, and more. Normain works with both uploaded files and publicly accessible URLs. We're actively working on adding support for web search.

We have a unique perspective on the need for extractional AI. First, document analysis with precision requires a bespoke AI engine. This has been extremely challenging to build and uses a large suite of custom tool calls engineered by some of the top engineers we're fortunate to work with. Second, many believe chat-based AI can solve document analysis before trying it at scale. We believe there's a much better interaction model and have designed a completely bespoke user interface and user experience built specifically for trust and verification. Finally, we believe extractional AI should be in the service of human experts, not replace them. This puts an incredible demand on the user experience and how it's built for humans to verify their insights and collaborate internally. Most AI tools prioritize automation over human control. Normain prioritizes both.

Normain meets leading security and compliance standards including ISO 27001, SOC 2 Type II, and full GDPR compliance. This means your sensitive documents and extracted data are protected by enterprise-grade security controls that have been independently verified by third-party auditors. We never train on your data. Your documents, insights, and analysis remain completely private and are used solely for your extractions. This is critical for professionals handling confidential client information, proprietary business data, or regulated materials where data privacy isn't optional.

Normain meets leading security and compliance standards including ISO 27001, SOC 2 Type II, and full GDPR compliance. This means your sensitive documents and extracted data are protected by enterprise-grade security controls that have been independently verified by third-party auditors.